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InnoventraWhatsApp

CustomerOps for Nigerian businesses

Your customers get answers. You only get the decisions.

Customers message you on WhatsApp or on your website. CustomerOps answers them from your real prices, stock and delivery areas, takes down the whole request, and only brings you the part that needs your decision.

How it works for a fashion retailer.

A customer asks late in the evening whether an agbada comes in XL and if it can be delivered. CustomerOps answers from the retailer's catalogue and delivery areas, takes the size, quantity and address, and gives the customer a reference number. The owner gets one clear request: confirm XL is in stock. One tap, and the customer has their answer. Nobody scrolls back through a chat.

The customer's message

Demo BoutiqueWhatsApp

Do you have the Crisp White Agbada in XL?

14:02

Let me check XL with the team for you. Your reference is REQ-000001.

14:02

The request card

REQ-000001Waiting for your team

Stock check for Tunde

Item
Crisp White Agbada
Size
XL
Quantity
1
Delivery
Lekki, Lagos

Needed from you: Confirm XL is in stock

The conversation becomes work your team can actually complete.

Shown with demonstration data.

Pricing in naira

A one time setup, where we build CustomerOps around your business, then a monthly plan.

  • Starter

    ₦75,000 /month

    plus ₦250,000 setup

    • WhatsApp or web link
    • Alerts to 1 person
    • Decision console
    • Up to ~30 items
    • Monthly check in
    Chat on WhatsApp
  • Business

    ₦150,000 /month

    plus ₦450,000 setup

    • WhatsApp and web link
    • Up to ~150 items with sizes, colours and photos
    • Weekly summary
    • Priority support
    Chat on WhatsApp

WhatsApp message fees are charged by Meta and estimated upfront.

Tell us about your business.

Message us on WhatsApp at +234 803 722 0356 or send an email, and we will tell you which plan fits.